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NASIG 2016
Embracing New Horizons
Albuquerque, NM, June 9 to 12
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Sunday, June 12 • 9:00am - 10:00am
Concurrent Session F4 -- We Went Mobile! (or did we?): reviewing and promoting third-party device-neutral library resources

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Academic libraries have worked diligently over the past few years to provide mobile access to key elements of their library websites, like hours and contact information, and to their catalogs.  But once the user makes it through these access points on their smartphone or tablet, what happens beyond?

In 2015, the technical services department head at Copley Library (University of San Diego) conducted a census of mobile access to the library’s third-party online resources available on the library website or through the library catalog.  She tested each resource with Android and ios mobile operating systems on tablets and a smartphone.  Most of these resources make up the $2 million that the library spends annually on licensed subscriptions, databases, and packages.  The testing identified resources that were tablet-friendly, smartphone friendly, or both, and also revealed related functionality or challenges of using the resources on a device.  Afterwards, with the help of the electronic resources and serials librarian, the department head closely examined resources that were not immediately device-neutral when accessed from either the library website or online catalog to identify the causes.  In some cases, the vendor offered a mobile app for the resource.  In other instances, a mobile site was an option along with the desktop site.  This comprehensive review gave the librarians valuable feedback to discuss with vendors and to consider internally when developing the promotion of device-neutral library resources.

In this presentation, the librarians will assess the results of the census, unexpected outcomes, vendor interaction, and the efforts of the library to market device-neutral library resources to their users.





Alejandra Nann

Electronic Resources and Serials Librarian, University of San Diego
Alejandra Nann has been the Electronic Resources and Serials Librarian since February 2013.  Her research interests include: Electronic resource assessment and development, ebook acquisitions, and open access.  Alejandra manages the procurement, licensing, and management of all electronic resources and... Read More →

Laura S Turner

Head of Technical Services, Copley Library / University of San Diego
Laura Turner has served as the Head of Technical Services at Copley Library, University of San Diego since Oct. 2012.  Prior to this appointment, she was the Head of Technical Services at Washington and Lee University in Virginia.  Laura is interested in the role of tec... Read More →

Sunday June 12, 2016 9:00am - 10:00am
Potters Room