NASIG 2016

 Since library’s implementation and promotion of EBSCO Discovery Service in 2014, our Electronic Resources team continues to troubleshoot seamless content discovery for library patrons.  Nothing prepared us for the kind of content issues we have to deal on a day to day basis.  This dynamic, full of real examples presentation will look at examples of managing content in EDS to improve discovery of resources: from linking issues to ClinicalKey records to dealing with “bound with” local catalog records. The presenter will address obstacles faced and solutions found and our experience working with EBSCO. Following this session, participants will be able to apply “how to” techniques to troubleshoot content issues in EBSCO Discovery Service. This session is unique and important because it outlines practical steps in troubleshooting content management in EBSCO Discovery service.