To support academic curriculum, libraries are increasingly asked to provide additional formats of content. New pedagogical practices are encouraging the use of audio and visual media in nearly all disciplines to enhance teaching and learning. There is a growing number of streaming video service providers, each offering different content, platforms, and purchase models. With growing costs and limited budgets, libraries often adopt patron driven and evidence-based purchase models to explore user demand for new types of resources. PDA and EBA programs both rely on usage data to inform purchase decisions, but usage statistics vary across providers and can be challenging to interpret.
What types of usage metrics are provided? (playbacks, views, time)
What can libraries interpret from usage statistics?
What are the issues with the data provided in usage reports?
This presentation will describe the University of Colorado Libraries’ experiences with evaluating a patron-driven program with Kanopy and an evidence-based program with Alexander Street for streaming videos. Attendees will hear insights about three separately administered libraries supporting campuses of different budgets, student and faculty demographics, programs, and exposure to streaming collections. Presenters will share lessons learned in implementing and assessing streaming videos at each library and across the consortia. Some questions explored include -- How does EBA compare to PDA? How do the workflows compare to other resources or models? Do usage statistics provide sufficient evidence to inform purchase decisions? How did the consortia decide which titles to purchase? Attendees will learn how to implement similar analysis at their libraries.
Authors for this presentation include: Denise Pan, Associate Director for Technical Services, University of Colorado Denver Auraria Library; Gabrielle Wiersma, Head of Collection Development, University of Colorado Boulder Libraries; Rhonda Glazier, Director of Collections Management, University of Colorado Colorado Springs.
